This complaint is against Snapdeal for not having the product delivered even after 25 days of wait time and then cancelling the order without any proper intimation

My Order ID: 15584771269
Placed On : 03rd Oct 2016
Item Name: Aurion 22kg Adjustable Rubber dumbell with rubber coated Dumbell rod and 3 feet plain rod and zigzag rod
Amount Paid: 1360 Rs

When I ordered the item the initial delivery date was 12th Oct. Snapdeal kept on pushing the order date from 12th till 28th Oct. In the mean time I kept on sending them an email for an update. Finally Snapdeal cancels my order on 28th Oct without any apology or a call. They have used my money for 25days for which I would have got interest if I had it in a bank. At the max I could have utilized the same amount for any constructive purpose. I could have even availed various offers on different online shopping sites as they were having the same Dasara offer for the same item. After a dreadful wait of 25 days now I am left with no offer (As the price of the product has gone up) nor I have the product for which I had been waiting for from last 25 days.

Naveen Nayak
C V Raman Nagar Post, Bangalore 560093, Karnataka
Email: nxxxxxxxxxxxxxe@gmail.com
106.51.130.93 / 28/10/2016 / 8:06 am



This article has 1 comment

  1. Dear naveen_na,

    we regret the inconvenience caused. This is to inform that we have taken a note of your
    concern and will get back to you update soon. connect with us on writetous@snapdeal.com in case you required further assistance in the interim.

    Regards,
    Team snapdeal

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