Complaint regarding balance deduction

I have recharged rs 177 on 31/7/15 foc data pack which has 1 month validity and free face book and whatsapp. but on 14/8/15 my core balance (rs 70) has been deducted for data uses. when I connected to customer care they told that there is no data balance in my ac. so that core balance has deducted. Then I connected to local distributer Vishal comm. but he has refused to help me. I recharged rs 110 on 15/8/15. soon after the recharge the balance was zero. Then I connected to UxxxxxxA SxxxxxH(local tsm) with my complain. but the result was zero. There after I recharged on 17/8/15 by rs 110 and rs177 for data pack. But it was shocking that I have no balance on 18/8/15 for core balance or data balance. I have complained to customer care on 19/8/15.The complain no is 236708335. Today I received a massage that I used more data than my data pack. so no waiver will done. So please look in this matter and take naseserry action.

Arun Agarwal
Bhagwati store Dugda Market, Dugdacoalwashery, Bokaro 828404, Jharkhand
Email: / 21/08/2015 / 8:13 pm

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.