Refund from Emyntra -Rs.5,846: Mr. Ajay Shah of Worli, Mumbai, Maharashtra (akscain[@]gmail.com) ordered for shoes through emyntra.com. After the initial payment of Rs.2,890/- he was lured to pay additional sum of Rs.2,956/- towards complimentary Lenovo Tablet. However, none of these products were delivered and instead he was offered new schemes and he was asked to pay more money. Mr. Shah posted his at ICF on 29-12-2014 and the matter was taken up parties concerned. Finaly he got the refund by …
Ajay Shah, Worli, Mumbai, Maharashtra
Refund from Yepme – Rs.2,500/- – Mr. Komal Prabhu of Bicholim, Goa had returned a product to Yepme against order 32865300 dt.21-11-2016 and was expecting refund from them. However, even after one month he did not get his money back. He posted his complaint with ICF on 03-01-2017 and the matter was taken up with Yepme. The customer finally got refund by 25-01-2017.
Mr. Komal Prabhu, Bicholim, Goa
Return of phone from justlikenew.com: Mr. Vivek Verma of Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with justlikenew.com. They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2…
Vivek Verma, Bangalore 560103, Karnataka
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Complaint against Big Bazaar for selling adulterated Gopi Ghee:
Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als…
Big Bazar - 12.10.2009
Refund from Ostore24 – Rs.575/-:
Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013.
Thane, Maharashtra - 25.07.2013
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
Reund from jblcharge2 – Rs.2,500/- : Mr. Nagaraj Maiya of Udupi 576101, Karnataka ordered JBL speaker on jblcharge2.in. He received speaker by kartrocket.com on 14-04-18 but unfortunately received speaker was fake and fully damaged. The customer wanted to return the product but could not. He approached ICF on 16-04-2018 and the matter was taken up with the parties concerned. Finally, customer got refund on 11-05-2018.
Udupi 576101, Karnataka
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.