Complaint regarding bus ticket booking through Go Ibibo

I booked a bus ticket through goibibo from vijayawada to hyderabad(booking id-gobusandb1a1c1427643028). 12hrs before the journey my bus was cancelled and when i tried to book alternative bus through the website, the link was not working. I called the customer care number and there was no option to talk to a customer executive. I have already made an online payment. It is very disappointing to see such fake links and fake numbers on such a renowed website of a very known company. I have faced great difficulty because of booking my bus from this website.

Upasana Goswami
ICFAI Business School, Hyderabad-501204, Andhra pradesh
Email: / 31/03/2015 / 1:14 pm

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