Complaint regarding business leads service from Sulekha

Our company had purchased a business leads package from in the month of April 2016 via their marketing personnel namely Mr. Mxxxxxt and Mr. Sxxxxr for an Amount of Rs. 45,000/-. Till date we have not received any relevant leads with most users denying having a requirement, not answering, or having a requirement for services others than those we provide.

Upon submission of evidence to their customer service team to prove our point they acknowledged that indeed the leads they were providing were useless and agreed for a refund.

Till date we have been chasing them for the refund and they keep saying we will receive a call back to initiate the process but no one has called or emailed us to initiate the refund process.

Kabir Saraf
SECTOR-50, Gurgaon 122018, Haryana
Email: / 05/06/2016 / 9:32 am

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