Complaint regarding cancellation refund from Makemytrip

I have booked a Flight Ticket from Goa to Imphal recently, While booking the ticket ,there was type error in the name, so I have called MMT to alter the name, they answered its not possible, you have to cancel the ticket.
So I have logged in & proceed for cancel the ticket, before cancel, I have visited the cancellation policy, which was clearly Mentioned.

Sectors- GOI-BOM, BOM-CCU, CCU-IMF Cancellation Panalty Rs, 2000/- & MMT Service Fee Rs. 300. It was mentioned clearly, 2300/- for total cancellation.

When I completed Cancellation, my refund should be 9000.00 but . MMT refunded only 4,200.00 Something. I requested to get my balance payment.

Rajesh Karki
Salcete South Goa, Margao 403601
Email: rxxxxxxxxxxe@gmail.com
103.225.100.246 / 26/10/2016 / 2:41 pm

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