Complaint regarding cashback from Paytm

I bought a wrist watch amounting 8,469 rupees from paytm. its Order No is 2162008522 on 26 oct 2016 at 01:59 PM. Due to my unawareness regarding applying promocode for cashback, I was not able to apply that promocode. As soon as i came to know about that i called the customer care representative about this issue. He assured to that i don’t need to cancel that order and i ‘ll receive the cashback on the day of delivery of that product. I received that product yesterday morning and i called them again for my cashback, they denied for crediting it to my account. I mailed them the screenshot of that discount i.e, cashback they asked for. after mailing them for more than 5 times and calling them for more than 7-8 times the end result was denial. they are not ready to give the cashback as promised before and what i actually deserve. I bought that watch just for the discount i was receiving. please help me regarding that cashback.

Khushboo Modi
Adajan, Surat 395009, Gujarat
Email: kxxxxxxxxxxx3@gmail.com
116.72.14.234 / 02/11/2016 / 1:17 pm

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.