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Complaint regarding Cinepolis cinema points redemption system

I took membership of fun cinemas (in membership the member get points on purchasing ticket), which points can be redeemed for movie tickets further). And the points earned can only be redeemed by the member. Earlier there was a PASSWORD protected system for redeeming of points. Now fun is being converted to ciniepolis few months ago, but the membership is still being continued. But the ciniepolis cinemas just removed the password protected system without any information and now by telling the members (my) cell phone number any one can redeem points from my account. As my total 390 points has been redeemed from my account in the acknowledgement of ciniepolis cinemas. I want my points back with the password protected system.

Aakar Bharadwaj
4-b jawahar nagar, main road, kota 324005, Rajasthan
Email: aakaar.bh]@gmail.com / 11/10/2015 / 10:10 pm

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