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Complaint regarding claim denial by Royal Sundaram

I live in Lucknow. Just wanted to bring this matter to your notice about a company called Royal Sundaram general insurance India. I have taken the policy for myself and my family from the given company.

Recently around in the month on November_2016 My wife got sick and was hospitalised in Shekhar hospital Lucknow and the reason of this was Dengue fever. Each and every moment I have informed to Royal Sundaram representative about the given matter..infact during hospitalization as well. I submitted my complete claim to company with all the evidences. Firstly the claim was rejected by company saying the non cooperation. when I investigated the matter I found that Royal Sundaram company was looking to collect Indoor Case Paper. However I supported them by visiting to hospital to claim the document and sent them the same through Courier and the same was received by them. After this I have been doing the followup to get my claim but everytime they replied their claim department is still investigating

Today (5th April 2017) I called them again and asked them to give me final decision in the form of yes or No. AND AS expected I got the reply from them that there was no need of hospitalisation in this case. LOOKS like these guys have got Divya Drishti and have seen the past in clear form. Dear Royal Sundaram..company representative the day my wife got hospitalised , I can’t forget that moment as she was badly vomiting and got unconscious in the hospital itself ..she was first taken to emergency ward as advised by doctors before they shifted her to patients ward.

I think hospital should have all the records for this as well.

Vijay Singh
Indira nagar, Lucknow 226016, Uttar Pradesh
Email: vxxxxxxxxxxxv@rediffmail.com

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