Complaint regarding connection and service from You broadband

I am using YOU Broadband connection from last 1 year. since few days my experience with them really horrible, my internet is not working from 17th october 2015, and in last 25 days i used to call them everyday and made complaint regarding that, but everytime i get the reply that your complaint has been registered and within 24 hour your problem will be resolved. and next day i get the message that problem has been resolved. but nothing happens. this bullshit process from their side going from last 25 days . I have already paid 3 month advance charges to them. I am just fed up from their services and i want to resolve the issue ASAP and except that i want 25 days extension in my plan.
Details are – YOU Broadband Account No- 960818

Please help to resolve the issue. because its going to be very difficult without having proper internet services.

Ankur Gupta
Motapapalya, indira nagar, Bangalore 560038, Karnataka
Email: ankurguptaibs] / 14/11/2015 / 11:57 am

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