Complaint regarding coupon codes from housejoy

An ecommerce mobile application called housejoy has provided the customers with coupon codes which upon applying gives a 300 rs off. I used that coupon and it clearly displayed that i was liable to a 300rs off on my transactions. I used the laundary service of housejoy so they didnt mention a single detail while picking up my clothes. But while returning them they charged for it. The customer care supervisor even accepted the fact that the coupon did get applied though according them didnt get validated by their system due to a glitch in their application. They even said that that coupon is only valid for first time usage of the application which is a total lie as many of my friends have used the same coupon and thus contradict the fact. And besides if that was so then the coupon shouldnt get applied in the first place

vikram abhishek sah
Bangalore 560078, Karnataka
Email: / 01/01/2016 / 3:29 pm

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