I bought delron ms03 speaker 5.1. as i connected with TV its RC wire was broken. The i tried it connect with mobile via USB its USB was also not working . Connected with aux then , tried to use remote its cell was gone inside the remote somehow i managed it to put it in place & the main woofer gives vibration (buzzing) like sound like and after 45-60 mins the woofer stops working automatically and becomes hot.

I did the complaint the next they told me to contact to he manufacturer as the product was in warranty the manufacturer was in delhi and said he couldnt help me as he has no service centre in mumbai or near mumbai. Since then i contacted shopclues and they are telling me that i will be replied within 2 days after 2 days when i called them they again said more 2 days now 8 days gone no reply . Its been more than a month now no help from any side.

Shivam Pawar
Dombivli 421202, Maharashtra
Email: sxxxxxxxxx9@ymail.com
139.5.25.39 / 18/01/2017 / 10:29 pm



This article has 1 comment

  1. Some of my order are marked as RTO. I called some of the customers regarding that and suprised to know that some of them neither received any call from the courier boy nor any visit was arranged regarding the delivery of the order. When i talked about this to one of the shopclues merchant support representative, he defends the courier company and says that may be the customer is lying, may be the customer doesn’t pickup the call of the courier boy.Just look at their policy, they are saying that the customer is wrong and the courier company is right.
    Rest of the decision is of customer, who wants to shop on shopclues.
    I have call recordings to prove my above statement

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