LIC not reissuing survival/maturity benefit cheque:
Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013.
Life Insurance Corpn. of India - 12.04.2013
Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by…
Kishan Kalariya, Bangalore
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and…
Abhishek Verma, Nagawara, Bangalore 560077
IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende…
Mr. T. Kumarasamy, Chennai
Replacement of Iball Mobile Phone -Rs.7,100/-: Mr. Kaustabh Sen of Kolkata 700006, West Bengal (firstname.lastname@example.org) had given his phone for repairs to the service center on 09/10/2014. They said that the model had been discontinued and hence it was not possible to repair or replace the phone. Customer was asked to settle the issue by paying Rs. 843 for which they would provide him with a phone slightly better in features. The customer was not happy about the warranty for the product. T…
Kaustabh Sen, Kolkata, West Bengal
Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re…
Mrs. Rama Priya Prakash Rao, Hyderabad
Refund not received from Housefull international Mumbai- Rs.7440/-
Yasodharan Lakshmanan, venkulam, edava-695141, Kerala (Email: yasodharan(at)hotmail.com) placed order with m/s Housefull international Mumbai on 19/10/12 and paid Rs7440 by net banking. He contacted them to know the status after 3 days and was told that for Kerala min Rs40,000 order is required. Mr. Yasodharan then requested for refund and send send several e mails but there was no reply. He posted his complaint at ICF on 03-…
Housefull International - 26.11.2012
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Product not delivered by Shopclues.com:
Deepak Singh Katoch, Haldwani, Uttarakhand-263139 Email: katoch_79(at)yahoo.com made one online purchase set of 5 induction cookwares on 9th Jan’13 from Shopclues.com by making online payment from my HDFC account through netbanking. The product was not delivered even after 7 days and the DTDC courier tracking number which was given to him was also not correct. Whenever he inquired with the site helpline he was asked to for 10~15 days. He posted his c…
Shopclues.com - 13.02.2013