Complaint regarding damaged wall clock from shopclues

I have bought plaza pendulum 41 wall clock from shopclues company 8th june order no 92904024 rs 350/-, when I received the product was fully damaged, I have logged a return request, On dated 25/06/2016 I have received a mail from shopclues company that your refund request order has been processed refund mode- payment gate way & clues bucks total rs 350/-refund I.D-9873340, but till date no any response from shopclues company , no reply in my mail , not refund money or not taken the damaged product. kindly give a good condition product or refund money on ASAP

Monalisa Mohanty
Samalka, Kapasheraborder 110037, New Delhi
Email: / 08/08/2016 / 3:46 pm

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