Complaint regarding deduction from PayTm for unavailed service

An amount of Rs. 365 was deducted from my paytm wallet for taxiforsure on 19th Nov. at 4:30 pm and I never booked nor received nay receipt nor showing in my trip history as I was travelling by air at that time. After an hour I booked one form taxiforsure and I did received a receipt for the same. I enquired paytm and taxiforsure about the same, Paytm repersentatives said that it was booked from my ID and they will not refund the money while taxiforsure has not responded till date nor provided any receipt or travelling details making it more of fraudulent activity for which they have no answer. I would request you to help me out to get my money back and at the same time send a strong message across against such fraud activities which makes a customer lose faith in online transactions.

Parveen Bhalla
Kharar (Punjab), Kharar 140301
Email: drpavno1] / 24/11/2015 / 12:34 am

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