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Complaint regarding defect in Xiaomi Y1 from Amazon vendor

I brought a new Xiaomi Y1 from amazon on 27th December’17 and delivered it on 29th December. I had issue with the mobile its Audio Jack of 3.5 is not suitable with normal 3.5 headset. So i had rasied a compliant. My concern is to get the refund of the same, but Amazon customer service telling that they cannot give a refund/replacement without providing the service slip from Authorized. We are using these online shopping for our convenience and to avoid traffic in our place. The service center here in our city is too far from my place also it will take almost half of a day. I wouldn’t like to go to service center for getting this done. As a customer i need only the replacement/refund of the same.

Mahesh Vijay
Kakkanad, Cochin 683027, Kerala
Email: mxxxxxxxxxxx2@Gmail.com



1 comment

    • Ramesh on 05/01/2018 at 9:24 pm

    I saw a add in olx about discount of sony 55 inch 4k led tv in a.r. entarprises in rajpur khurd extn in delhi.I made a call to them and transfer money 40k to their acount.they sent me panel damaged tv.Then i called them and asked about this.they told that they will not replace it.they didnot sent me atleast bill also.so kindly help me.

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