Complaint regarding defective air cooler from Homeshop18

I bought a Singer Air cooler from homeshop18 order no 993816897 dated 22.5.16 however today i recieved a damaged product, the swing portion is damaged. I called Customer noone is helping me and telling me concerned teM will call you however i have not recieved any call from them till now. I would like to know when i will get my full refund. Please help me ASAP.

Jatin Jain
Sarai Rohilla, New Delhi 110035
Email: / 23/05/2016 / 5:21 pm

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