Complaint regarding defective Kutchina Chimney

I bought a kitchen chimney from Khosla Electronics (Dalhousie, kolkata) on 06/09/15. Just 20 days use after installation(12/09/15) I noticed that one fan was not running. Practically the motor was not running since installation but unnoticed to us due to our ignorance. After docket(08/10/2015) they tried to replace the new motor with a repaired one though I have requested the replacement of chimney. Several phone call and several mail sent to customer care as well as service manager.No action and reply till date. I pray replacement of unit immediately.

Nilanjan Roy
Kailash Bose Street, Kolkata 700006, West Bengal
Email: nilamin] / 01/12/2015 / 9:00 pm

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