Complaint regarding defective Oneplus X from Shopclues

I have brought oneplus x mobile phone from shopclues and when I got it, it was rebooting several times like around 20 to 30 times in an hour and when I contacted shopclues for return they said me the product is under manufacturer warranty so they won’t take return and said to claim guarantee and when I approached oneplus authorized service center they said they won’t support shopclues and won’t provide any service for products brought through shopclues. When I told same thing to shopclues they are asking me to wait for 2 more days everytime I call and, I call them every alternate day, till now 15 days are over and still no proper response.

Vishal Jadhav
Kishanbagh, Hyderabad 500064, Telangana
Email: / 28/06/2016 / 1:37 am

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