I ordered Kenxinda R7 mobile phone from shopclues.com on 4th of july 2016 and it is delivered on 7th of july 2016 but the mobile is Defective. The IMEI no. in mobile and on mobile box is different. when i call to someone from this mobile it says only “your IMEI no. is not valid”. When i called to costumer care Everytime they said only that wait for 3-4 days. They do not accept to take Return of the product and it is in 10 days return warrenty.

Farhan Fahim
Jamia Nagar, Okhla, New Delhi 110025
Email: fxxxxxxxxxxx5@gmail.com / 17/07/2016 / 10:24 am

This article has 1 comment

  1. Sir i respect that to i info u
    i am a student but i have face this problem to provide duplicate product on bhubaneswar not work properly
    shop cluses info that model 5233
    but this model 5238 no any model created nokia and important notice its battery duplicate taking charge 2hours&
    back up 4hour so pls help i will help less so pls return my product 2items i have by so sir

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