Complaint regarding defective powerbank from bookmyoffer

I have bought Samsung 16800 powerbank from bookmyoffer website. they have send me a fake powerbank. After getting full charged the powerbank cannot charge my mobile at one time also. I have send email to bookmyoffer for returning the product but still I got no response. I have call many times to the customer care no but I cannot get connected with the customer care service. I want to return my product as soon as possible.

Dhananjay Rajak
Guwahati 781011, Assam
Email: / 13/05/2016 / 1:50 pm

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