Complaint regarding defective product from India Times shopping

I ordered a steam mop from jndiatimes shopping. The product I received was defective. Wasn’t working. Wen I contact to customer service they told they will resolve in 24 hrs and they executive will call. But I dint get any response. U called and I don’t get any response. This issue is Pending since April 2016. They have twice generated my case id is 2843576. The earlier case I’d has been closed by them only without informing me. The first case Id was 2777362. Kindly look into the matter seriously. The cost is more than 4000/-. Rs

Charushree Wallabhdas
Nagpur 440027, Maharashtra
Email: / 30/07/2016 / 2:33 pm

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