Complaint regarding defective product from shopclues

I had bought a mobile from shopclues on 27th april2016 order no. 90778043. but the mobile is damaged. so that i complained for refund. they replied to send the product to their ware house giving the delivery details. i sent it by courier but they refused to accept it. even they didnot give me any charges for my courier and not for refund. even they did not respond my mails and phone calls also. so i want justice…please refund my money with courier charge as your returns policy..

sujit kumar saha
Samsi ( durgatala), malda 732139, West Bengal
Email: / 19/05/2016 / 7:17 pm

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