Complaint regarding defective product from shopclues

I ,KAILASH, purchased air cooler id no.42851447. after checking the product i see manufacturer defect, i requested shopclues regarding defect. return id-11009935. but since 20 days product was not picked up. but now they showing status as reteurn request closed. what should i do

Kailash Itke
Gurudwara road, west guru angad nagar, laxminagar-92
Email: / 20/04/2015 / 2:34 pm

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