Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f…
Ms. Rema Chongtham, Hyderabad, Andhra Pradesh
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya
Prestige Grinder servicing by TTK:
Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.
TTK Prestige - 06.12.2012
Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by…
Kishan Kalariya, Bangalore
Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015.
Shrawani Silwal, Bangalore
Wrong roaming plan activated by Airtel – Rs.3,999/- : Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction …
Satish, Vijayawada, Andhra Pradesh
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016.
- Indiranagar, Bangalore 560008
Refund from Air Asia – Rs.49,056/- : Mr. Abhishek Sharma of Bangalore, Karnataka had booked 4 tickets for Bangalore to Chandigarh and back, for the 9th of November & 13th November 2014. A night prior to the he was notified that the flight has been cancelled. He informed them that he need to cancel the return as well because the first sector got cancelled. However, even after 90 days he did not get refund. He posted his complaint with ICF on 24-02-2015 and the matter was taken with the Ai…
Abhishek Sharma, Bangalore, Karnataka
Non-processing of order by Apollo Pharmacy Rs.999/- : Raja of Trichy, Tamilnadu (raja.5556[at]yahoo.co.in) ordered products with apollo pharmacy on 23st october 2013 (order no # AP18061) and paid Rs.999. However even after two weeks the order was not processed. He posted his complaint with ICF on 04-11-2013 and his issue was resolved on 05-11-2013.