I have booked 1 redmi note 4 phone as a gift for my brother which cost to me Rs.11999/. from Flipkart.com for which also I have made the payment online. Everything is going right, order is also shipped for delivery suddenly I got the message that your order is cancelled. I amazed and call the customer care department for my issue but they are saying that your order is cancel due to bulk order from my side and money will be refunded within 6-8 days.
Sir my issue is why should I wait for refund if I didn’t cancel the order. It creates lots of panic to me as phone is urgently required and I promise my brother that he will get the phone by tuesday but they are refusing to refund the money today and they will take 6-8 days in order to initiate the refund.
Sir I dont have enough money to book another phone for my brother and it will create a lots of problem for me.
I am getting harrassed by this Flipkart as they are not refunding the money in my account urgently for which I have also made a request to them.
Jamia nagar 110025, New Delhi