Complaint regarding delay in service by LeEco mobile

I have submitted my phone at LeEco service center due to damaged screen on 23-may-2016. They said screen replacement policy is that you need to pay 4000+service charge + state tax etc and charged me a total of 4506 INR.
I was promised a 7-8 day interval by the leEco Email customer support team, and the service center promised me a 20 day window.
Its 10-June-2016 and I am still without my phone, So i called up LeEco Customer support team and they say that they still need a 10 to 15 days time to delive me my phone.
This is not the only case of poor service.Their forum is all filled up with complaints like this and they hardly ever care.

prapul kombathula
Seethamadhara, Visakhapatnam 530013, Andhra Pradesh
Email: / 10/06/2016 / 3:04 pm

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