Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal
Hospital Cash claim rejected by Royal Sundaram:
Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009.…
Royal Sundaram - 24.10.2009
Refund from Snapdeal – Rs.4700/- : Mr. Abey K Baby of Kottayam 686605, Kerala purchased an Aquagrand water purifier from Snapdeal in September 2016. After delivery, Snapdeal said they will not arrange installation in Kerala. The vendor said that they will not service Kerala. When the customer raised the issue, he was asked to send the product back to Snapdeal. The customer sent back the product by incurring courier charges but did not receive refund from Snadeal. He posted his complaint with I…
Abe K Baby, Kottayam, Kerala
Refund from Homeshop18 – Rs.1099/-
Bharti Jain of Ajmer, Rajasthan (Email: jbharti2k(at)gmail.com) ordered a pendant set (from Grace Collection by Knex) from Home shop 18 on 8th Oct. and requested to deliver it by 16th as a gift it to her mother. There was a delay in executing the order and the customer had requested for cancelling the order. However, the product was delivered but were found to be defective. Customer raised a complaint with Homeshop18 which was not resolved till she posted he…
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Refund from Yepme.com – Rs.1046/-
Amrita Seal of New Alipur, West Bengal (Email: amrita.seal88(at)gmail.com) had ordered Two product in Yepme.com (online shopping) worth Rs.1046. Yepme mailed Mr. Seal that since the product was out of stock they will refund the money. However, till lodging the complaint with ICF on 05-12-2012 he did not receive refund. After pursuing the complaint with Yepme Mr. Seal finally got refund by 06-12-2012.
Yepme.com - 07.12.2012
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Indrani Rao, Mumbai
ABN AMRO complaints – ‘World is Yours’ fraud Transaction on credit card – Rs.9,990/-:
Ms. Sugandha of Noida (email@example.com) posted a complaint in the forum on 23-11-2009 with regard to fraudulent charging of her credit card account with Rs.9,990/- on 10-09-2009 under ABN AMRO Bank’s ‘World is Yours’ scheme. Her repeated requests to ABN AMRO to reverse this unauthorized charge were not attended to by the bank. ICF submitted Ms. Sugandha’s complaint to the bank on 24-11-2009 and th…
ABN AMRO - 08.12.2009
Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016.
- Indiranagar, Bangalore 560008