Complaint regarding delay in Xolo mobile service

Xolo mobile phone comapany is unable to repair the phone my phone model-no:- xolo paly 6x-1000 which i submitted to them on 13th of june 2015. i had a deffective touch screen and as the phone is still in warranty period hence i submitted my phone to them and they submitted my phone saying that it will be repaired within 15 days but it has been about a month and still my phone has not been repaired. whenever i move to the service center and ask them about the repair they tell me either they are not getting any response from the xolo company or it will take several weeks more for the repair… kindly look in this serious issue as many of the other customer are also affected and facing the same issue.

Amit Rai
A-5 patrakar Colony Ashok Nagar, Allahabad 211001, Uttar Pradesh
Email: / 09/07/2015 / 3:12 pm

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