Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.
Manesar, Gurgaon, Haryana - 23.08.2013
Prestige Induction Cooktop:
Mohan Lal Agrawal, Ghantaghar Chock Niharika Korba, Chhattishgarh Email: vikaskagrawal12(at)gmail.com purchased prestige induction cooktop pic 3.0 v2 about 7 months back but after 15 days of using Induction cook top got defective. The deviced was serviced by the company but again after using for 10 days it got stuck. This repeated for five times and the device was left with the distributor. Mr. Agrawal asked for replacement but the company/distributor were not wil…
Refund of booking amount from Hyundai showroom – Rs.50,000/:
Mr. Vishal Guptal of Powai, Mumbai (vishal.vgupt(at)gmail.com) had paid an advance of Rs.50,000/- to A1 Hyundai dealer at Andheri (E), Mumbai against Hyundai i10 Asta 1.2 WS GLS AT on 04-07-2010. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept were making false promises. Mr. Gupta cancelled his booking on 06-08-2010 and asked the refund of booking …
Hyundai Showroom - 22.08.2010
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Refund from Paytm – Rs.1095/-: Mr. Paresh Shah of Vesu, Surat made a recharge from my mobile for payment of Dish TV of Rs 1095. The transaction failed but the amount was deducted from his credit card. Even after a month he did not get his money back. He posted his complaint with ICF on 28-09-2016 and the issue was taken up with Paytm and the customer got his money back by 30-09-2016.
Paresh Shah, Vesu, Surat
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-:
Mr. Sai Shankar of Hyderabad (sn.saishankar(at)ril.com) bought tickets through Yatra.com by credit card on 27.03.09 (round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem …
Yatra.com - 08-08-2009
Refund from Bagittoday – Rs8,150/-
Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu
(Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac…