Complaint regarding duplicate powerbank from bookmyoffer

I ordered mi power bank 20400mah from (saturday sunday media internet) on 4th june 2016 but i received used totally damaged samsung power bank 16400mah on 16th jun 2016, order reference number 80467797167604.
Try to contact their compaints customer care number 8010001133 but no one received the call and i am also send mail to their complaints register mail id but yet to get any response, checked customer review today it is totaly cheat company no one satisfied with them, sir help me how to get my money back and product return to the comapany.

suman pariyal
Keshabpur, Hldia 721628, West Bengal
Email: / 17/06/2016 / 8:41 pm

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