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Complaint regarding educational loan from PNB

I took an education loan from PNB Kolkata – CR Avenue Branch in Sep 2012. I have the following issues to report on the loan:

1. We were misinformed about the loan terms and were in fact misled into signing a contract with different terms than what we agreed.

2. We were never given the executed loan agreement, collateral statement and loan statement. It has been more than 1.5 years.

3. Whenver we approached the branch and the manager with this issue, instead of guiding us, he would ask us to come later or simply give us the whole raw file to extract information in writing.

This has resulted in us miscalculating the loan terms and amounts, unexpected interest and hassle.

Sumit Mittal
P-260, C.I.T Road, Scheme – VI (M), Kolkata – 700054, West Bengal
Email: smittal.sbs@gmail.com / 29/03/2015 / 12:24 am

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