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Complaint regarding empty parcel from PayTM Mall

Regarding online shopping through paytm mall. Value: 6990. I have ordered samsung galaxy j3 pro from paytm mall. I have received an empty box for that I have complaint to paytm mall and sent all the documents and images they need.But they are not proceeding further. Now I am totally frustrated.

Damoh 470661, Madhya Pradesh
Email: lxxxxxxxxx0@gmail.com

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