Complaint regarding Euroclean vacuum cleaner service

We bought the Euroclean wet & Dry Vacuum cleaner Machine on 2011, from eureka forbes chennai, T,Nagar Branch, and now that machine have some mechanical issues, Its not running properly. and I call the customer care for servicing the machine. they booked my complaint and they given complaint request No.88544612 on August 2016.vafter that nobody attend the fault. then I called the customer care then again they given new request number 88739855, after that there was no response from their service center. then again i called customer care like that they given several request number like .88837279, 88996959, 89206022, then after one month they came and taken the machine for repairing purpose. after that there was no reply for one month, then I called the service center they told that machine not able open and also not able to service. they said you take your machine. like that they handed over without servicing the machine.

Now I am suffering for cleaning my home, I know that they only responsible for repairing the their product. I am ready to pay the service cost also.

So, Kindly I request you to make necessary action to rectify this problem at the earliest.

JAYAVEL N
Chetpet, Chennai 600031, Tamil Nadu
Email: jxxxxxxxxxxxxxs@gmail.com
171.51.153.153 / 21/10/2016 / 7:51 pm

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