Complaint regarding excess charges by Uber - India Consumer Forum
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Complaint regarding excess charges by Uber

I travelled from my residence at no 110, behind metro hotel, nagarbhavi 2nd stage, Bangalore 72 to no 32, 2nd B cross, Ashwathnagar, Armanenagar, Bangalore 560006 at 9.45 pm on 23/ 05/2018 on UBER service. The fare showed was 296 rupees. Mr Sxxxxxxxxxxr was the driver . At the end of journey, i was charged 894.12, which is three times the fare. Basic fare, distnace charge , time charge surcharge were all added in the bill. I think it is cooked up by the driver at the end of the journey or by UBER itself. Driver told he disant know, bit forced me to pay and contact UBER later. I paid cash 894 rupees and contacted help on UBER. They have not responded . It is a day time robbery UBER. They should immediately refund the amount and explain and correct the mistake failing which case will be ruled in the dustict consumer forum .

Bhuvaneswari BS
Bangalore 560072, Karnataka
Email: axxxxxxxxxxxe@gmail.com



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