Complaint regarding excess usage deduction by Hathway

I have been using Hathaway internet on quarterly payment pattern with 100 GB usage per month. They have wrongly deducted 65GB upload and 45 GB download usage from my account on 16th April 2017.. Though it is deducted from our account we are sure that we have not used and Hathaway doing some malpractice to charge additional payments.

We need proof that 65 GB of upload and 35 GB of download if it is from the IP address of our phones,IPad and laptops from Hathaway.

We need to initiate legal action so that we get remedial measures from Hathaway chennai.

RamSubramanian Sitaraman
Thiruvanmiyur, Chennai 600041, Tamil Nadu

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