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Complaint regarding failed recharge from JIO Money

I have recharged to jio with 253rs via jio money wallet. Although the money deducted from wallet recharge is not successful, i am trying to contact customer care from three days but they are not responding to any mode of contact. i request you to resolve this issue.

Krishna Teja Mullapudi
Chaitanyapuri, Hyderabad 500060, Telangana
Email: kxxxxxxxxxxx1@gmail.com

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