I Want to lodge a complaint against paytm.
On 12.10.2015 around 10.00am on paytm sites I have seen the advertise online buying of apple I phone 6s at Rs 2000/-. I had order the phone qty 2nos.by paying Rs 4000/- through axis debit card. After complete of transaction I had received the sms saying that I have to pay more Rs 70000/- for each mobile. Which was not mention on sites so
Immediately I had cancelled the order by cancellation request 113311081.. after that they had replied me refund is not possible because it is prebooking amount. On site it was clearly mention that phone cost is Rs 2000/-. As they are saying now it is prebooking amount. Why they are not mentioning on sites.
Please help us in above matter and also in getting refund of my Rs 4000/-.
Detail of order placed Order no:-1266922968 dtd 12.10.2015
cancellation of order by request no 113311081.dtd 12.10.2015
Ahmednagar MIDC, 414111, Maharashtra
188.8.131.52 / 18/10/2015 / 7:20 pm