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Complaint regarding false billing by Tikona

We submitted disconnection request on May 11 2015 to Tikona when moving out of old house. (Have all email proofs). Even connection being prepaid, they generated bills for two more months and connection was not disconnected even after repeatedly conveying them same over phone and email.Then suddenly we received call from Tis Hazari court that legal case is submitted and it will have impact on cibil score. we had to go ahead and pay this unjustified and unreasonable demand due to false legal interpretations. On top of it, they activated the account again. This service provider has really have taken our mental peace alongwith financial loss we had to bear. Please look into the matter and provide us the justice.

Akanksha Gogia
A1-906, Orris carnation Residency , Sec 85, Gurgaon 122004, Haryana
Email: akankshagogia]@gmail.com / 21/09/2015 / 8:58 pm


    • Tikona Care on 01/10/2015 at 5:34 pm

    Dear Akanksha,

    Greeting from Tikona.

    Please be assured that your concern listed Sept 21,2015 has been noted and our team is working on addressing the same.

    Tikona Care

    • Tikona Care on 13/10/2015 at 12:02 pm

    Dear Mr. Gogia,

    Greetings from Tikona,

    With regards to your concern, we confirm that your service has been terminated.

    post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.

    For any further issues/queries, please contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Tikona Care

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