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Complaint regarding false commitment by Hathway

At the time of getting service from ISP, they had committed to give me 350GB data per month. But they have given me only 150GB data and charged for 350GB data.

When I raised complaint, they simple declined that complaint saying that there was false commitment given my our sales person. Due to this, I had to suffer huge business loss.

I raised complaint on 8th April and every day I call they say tomorrow you will get data, but on 12th April, they simply declined my complaint and said it was false commitment by our sales person, then I again raised complaint, but no response.

Please find enclosed snap of the complaint and their reply for the same.

Bhavik Ambani
HSR Ext, Bangalore 560102, Karnataka
Email: bxxxxxxxxx3@gmail.com

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