Complaint regarding flash sale offers by Amazon

Sir,i have bought redmii 4a from Amazon during it’s online diwali sale between 4-6,and had paid online According to their policy to avail the offer and bought it at 6k ?.it was very urgent for my father because at present he didn’t have any mobile,it was to be delivered at my father’s address .But after wasting my time and money they are now saying that we are not able to deliver your product because it was damaged during the transit and we are initiating your refund process and if u wish to buy it again you have to buy it at regular price of 7000? from our site that too on 14 oct because the next sell on that day only and we will not provide you the offer as well which i had availed on 5oct and they are not taking any responsibility when i said i don’t want refund i just want my product.The Customer service is also very non cooperative ,On call they are only forcing to cancel and take refund and no other way is possible.If possible I just want compensation for my time and money and its very unlikely that i will buy again from them. Order date 5 oct 2017. Order #40685190345420347

Amber Verma
Mukherjee nagar, New delhi 486885

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