Complaint regarding fraudulent ATM withdrawal

My account number is 2xxxxxxxxxxxxxx8. On 3rd may i went to atm for withdrawal but unforunately the atm machine didn’t work properly so i didn’t make it. After few minutes i received msg that you have made withdrawan of Rs15000 but i didn’t. I went for customer care helpline number they give me complain number which is A011160500. After 7 days they said that your withdrawn is correct.Then i went to bank and wrote application to the manager which was forward to the head office by them.Till now no solution is come out.

Atm location- PNB Atm branch pahlera, Modipuram, Meerut(250110)
time- b/w 8:02 to 8:17 pm, date-3rd may

Shubham Rana
MMIG Pallavpuram Phase 2 modipuram, Meerut 250110, Uttar Pradesh
Email: / 02/07/2015 / 6:28 pm

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