Complaint regarding fraudulent transactions in ICICI bank account

There was some fraud happen in my icici debit account on 20th May 2015. I have registered the complain on the same day. Icici staff was saying the complain will be resolved within 5 working days. Now, its been 18 days and my service request has not yet been processed. I have visited bank 3 times till now and they always say you can check after 2,3 days. I have lost 6000 through this fraud. Four back to back transactions were there within one minute and I did not receive any OTP pin or 3 D secure pin. Please resolve the request as soon as possible.

Yogayata Bansal
27, D block, sector 52, Noida 201303, Uttar Pradesh
Email: yogayata.bansal[@] / 08/06/2015 / 12:15 pm

1 comment for “Complaint regarding fraudulent transactions in ICICI bank account

  1. ICICI Bank Care
    09/06/2015 at 4:47 pm

    Dear Sir,

    We are sorry to hear about your experience. We have made a note of your contact details. Our officials will address your concerns.

    ICICI Bank Customer Service Team

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