Complaint regarding fraudulent withdrawal from Axis Bank ATM

With due humble submission I request you to lodge an complaint.

My ATM Card was stolen on 3rd may 2016 and an amount of Rs 16400 was debited on that day itself. I had complaint to my branch axis bank, mg road, Gurgaon and also to nodal officer team of axis bank demanding for cctv footage but till date they have not given me the footage.

First they asked for 7 days of time and again they had taken pre arbitration of 17 days, If they fails to do within prescribed time frame then they will transfer the funds to my account that too not done.

From last one month they are moving me from one place to other, calling again and again to bank people, Mailing them, but all the delhi people seems not to be helpful .
My money was withdrawn from Durgapura, Jaipur, Rajasthan where I have never visited. I am from West Bengal, here in Delhi Gurgaon I work. If required I can forward you all the mails send to me from axis bank.

Esha Sharma
Naya Bazar, Kurseong 734203, West Bengal
Email: / 10/06/2016 / 6:42 pm

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