Complaint regarding furniture from fabfurnish

I ordered 3 tables worth 15000/- and got delivery after about 3 months. The carpenter who came home asked for extra money for assembling the product. Later realised that none of the tables are aligned properly and one table had a crack.
After lodging a complaint, nobody bothered to call back and address it until i kept reminding them. After almost a month they said that when we delivered the tables they were fin and the complaint had to be raised within 48 hours . Now they do not want to replace it. They indirectly accused me of purchasing the tables worth 15000/- and then taking a hammer and breaking the wood just because i didnt notice the crack within the given time period.

Tanya Shenoy
Off mohan gokhle road, Mumbai 400063, Maharashtra
Email: / 04/08/2016 / 12:43 pm

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