Complaint regarding Garudavega courier service

On 31-3-2015 I sent handicraft decorative items to my daughter Dr.Lakshmi Raman,Cary,North Carolina,USA paying Rs.43,216/ as courier charges. But to my shock the articles were delivered in broken condition. immediately on 13-4-2015 I contacted garudavega west mambalam branch chennai on their mob 9xxxxxxxx7 and they asked me to send pictures of the damaged goods and on the same day I sent the images. again I was asked to send and on 22-4-2015 I sent 14 images of all 4 boxes. since there was no proper response except telling we r taking up with our head office and we will let u know. so I spoke to head office at Hyderabad on 16-5-2015 and I was asked to send a mail and the same I did with attachments of damaged items.on 18-5-2015 they sent queries for which I promptly replied on 23-5-2015.but till now no response. finally I sent a mail to that if there is no response I will take further course of action and soi am approaching u to help me reimburse the value of the articles Rs.26,0000 plus courier charges of Rs.43,216 leaving the mental agony caused to our family.

SAMPOORNAM Avenue, Arcot Rd, Chennai 600026
Email: girijaraman21[ / 05/08/2015 / 2:21 pm

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