Complaint regarding Hitachi AC service

Hitachi AC not cooling since I bought it. Value: 35000. I bought AC in 2016. Since then it’s not cooling. After calling several times no response then in 2017 within warranty period, filed a complaint through App. They sent 15 engineers since then but no resolution. Now they are saying it’s out of warranty period, and will be charged.

Shashi Kumar
Rajarhat, Kolkata 700136, West Bengal
Email: sxxxxxxxxxx4@gmail.com



2 comments

    • Team Hitachi on 21/05/2018 at 4:01 pm

    Dear Shashi,

    We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.social@gmail.com so that we can assist you.

    Regards,
    Team Hitachi

    • Team Hitachi on 23/05/2018 at 4:54 pm

    Dear Shashi,

    Thanks for sharing the required details with us. We have escalated your complaint to our team and will get in touch with you at the earliest.

    Regards,
    Team Hitachi

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