Complaint regarding Hitachi AC service

I purchased 2.0 Ton Window Ac ‘TM’ Model ‘Summer TM’ on 13/5/2012. I had a continuous complaint of improper cooling and ice deposition in the cooling coil after 6 months of purchasing . It was confirmed by the dealer that it was a manufacturing defect but it was not paid proper attention for the replacement which I was emphasizing for quite long with the dealer’s assurance. I’m still suffering with the same problem. The warranty expired, while the dealer was saying ‘They are trying for the replacement’.

Anuj Gupta
Meerut City 250001, Uttar Pradesh

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