Complaint regarding HItachi AC servicing

Purchased your AC- Hitachi Kaze Plus in April 2014 and facing the wrath pf it since then. Firstly its gas leaked in the very first year and was taken to the service centre after it. Then we were advised to take AMC from you company executives for Rs 1700 approx and we took their advise and got it. Now after 2 yrs we faced the same problem of gas leakage and since it was in AMC it was taken and gas was refilled but when it came it was still not cooling so talked to the executive and he said that an engineer would do the visit and check.
But after a day a message came that our problem has been solved.
I mean what service is this and the AC is still not cooling so complained again and it was taken back on 6 April with a promise to be delivered by 8 April and its now 11 April but it has not came back.

Sanchit Rustagi
Indirapuram, Ghaziabad 201014, Uttar Pradesh
Email: / 11/04/2016 / 1:24 pm

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