I purchased HTC Desire 826 on 21st April evening , bill no – CA91545 spice hotspot vasant kunj , imei no 357290060053010 , while using the phone for 15-20 minutes my phone started heating dangerously and became unusable because of excess heat it was producing. I went to their service center on 22nd april and told them my concern about excessive heating but shockingly as per them 50’c is normal for any person to use which no normal person can use. I told them i bought it just 12 hrs back and phone is troubling me with excessive heating and in future i will use more than what i used for 15-20 minutes and i want refund of the amount. they are not giving me refund and are forcing me to use a phone which is dangerous for a normal person to use.
As a consumer its well within my rights to choose what is good for my health and what is not. i dont want to be forced by HTC to use my phone and need your help in getting my refund.
C1 2929 A SUSHANT LOK-1, Haryana, India
Contact No. 9899497677
126.96.36.199 / 23/04/2015 / 4:01 pm