Before activation of IDEA4G service, I got a message that I would get 1GB free 4G data if I book it. Accordingly I booked it and got confirmation message (attached). After changing to 4G now IDEA is not giving that offer which says I am not fulfilling the eligibility criteria which was not mentioned at the time of advertisement. That means IDEA has cheated with us. Mob No. 9090478763, Odisha circle.

Sasmita Panigrahi
Balasore 756001, Odisha
Email: / 01/03/2016 / 4:56 am

This article has 1 comment

  1. Before activation of 4G services in Maharashtra i wuse to get SMS’s daily that @GB data is free.I activated my IDEA 4G on 7th January 2017.On my billing on 27th January i got a bill of rs 1300 for 1.7 GB usage. When i checked with customer care Kxxxxxe informed that some SMS needs to be sent to activate the service.I asked them to revert back the charges with the 2GB free plan.They informed that i am not eligible.If that is the case why they were sending SMS daily to upgrade for 4G services and availe 2GB free data,IDEA is putting hidden charges by not giving proper information.

    Kishore Chittilla

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